Citizens First Bank recognizes the importance of securing your information. Whether by paper mail, E-mail and online scams, or by telephone, identity thieves seem to always have a new technique for obtaining your private information. Keeping these emerging threats in mind, we offer this information to help you protect yourself against phishing, online scams, and identity theft. We believe that the best defense against criminal activity is to keep each and every customer informed about how to prevent identity theft.
How Citizens First Bank keeps you safe
Citizens First Bank’s online banking keeps you safe by using several built-in security features. The entire login page is encrypted via Secure Socket Layer (SSL). Any data transmitted, such as your login information, cannot be intercepted or “sniffed” by any third party. Also, when you activate your Citizens Online Account, you set up a method of Multi-Factor Authentication. This means that you need to know not only a password, but also a second security setting in order to access your information.
How You Can Protect Yourself
Identity theft and theft of personal information can occur in a number of ways. Information can be gathered out of household trash. Items such as bank statements or bills often contain personal information. Scammers can also lure you to a fraudulent website which has been created to mimic a legitimate banking website. Thieves may also just ask for your information by calling you and impersonating bank or government employees. Whether in an official looking email or with a telephone call, scammers get surprisingly good results just by asking someone for their personal information.
Please keep in mind that no employee of Citizens First Bank will ever contact you via email or telephone to ask for personal information of any kind. You should only give your personal information to an employee of Citizens First Bank if you have initiated contact with the bank. Any information requested will be used to verify your identity.
Here are several things you can do to protect yourself:
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